Terms & Conditions
Terms & Conditions
Welcome to CanHelp Move (“CanHelp Move”, “we”, “our”, or “us”).
These Terms & Conditions govern your access to and use of the CanHelp Move website, applications, AI-powered relocation tools, reports, AI Advisor, and related services.
By creating an account, purchasing a report, or using our services, you agree to these Terms & Conditions.
1. Eligibility
You must be at least 18 years old to use CanHelp Move.
By using our services, you represent that you have the legal capacity to enter into a binding agreement.
2. Description of Services
CanHelp Move provides AI-powered relocation recommendations, personalized reports, relocation planning tools, and an AI Advisor designed to assist users in evaluating potential cities and countries.
Our recommendations are generated using artificial intelligence based on the information you voluntarily provide.
3. User Accounts
You are responsible for:
• Maintaining the confidentiality of your account
• Keeping your login credentials secure
• All activity occurring under your account
You agree to provide accurate and truthful information during registration and assessments.
4. AI Recommendations Disclaimer
CanHelp Move uses artificial intelligence to generate personalized recommendations.
While we strive to provide accurate, thoughtful, and useful insights, AI-generated recommendations may not always be complete, accurate, or suitable for every situation.
Users should independently verify important decisions before relocating.
5. No Professional Advice
The information provided through CanHelp Move does not constitute:
• Legal advice
• Immigration advice
• Financial advice
• Tax advice
• Real estate advice
• Employment advice
Our platform is intended to provide informational guidance only.
Professional advisors should be consulted before making significant relocation decisions.
6. Purchases
Paid products include digital reports and AI-powered relocation services.
All purchases are processed securely through Stripe.
Prices are displayed in U.S. Dollars unless otherwise specified.
By completing a purchase, you authorize payment for the selected package.
7. Digital Product Delivery
After successful payment, digital products are generated and delivered electronically through your CanHelp Move account.
Generation times may vary depending on system demand.
8. Refund Policy
Because our products are personalized digital services generated specifically for each customer, purchases are generally non-refundable once report generation has begun.
If a technical failure prevents report delivery or the purchased service cannot be provided, we will work to resolve the issue or, where appropriate, provide a refund at our discretion.
9. Acceptable Use
You agree not to:
• Use the platform for unlawful purposes
• Attempt to access accounts belonging to others
• Reverse engineer or copy our software
• Abuse the AI Advisor
• Upload malicious content
• Interfere with platform security
Violation of these rules may result in suspension or termination of your account.
10. Intellectual Property
All content, software, branding, AI prompts, reports, designs, graphics, logos, source code, and materials available through CanHelp Move remain the exclusive property of CanHelp Move or its licensors.
You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, CanHelp Move shall not be liable for:
• Relocation decisions
• Financial losses
• Lost employment opportunities
• Immigration outcomes
• Visa denials
• Housing decisions
• Tax consequences
• Business decisions
• Any indirect, incidental, or consequential damages arising from use of the platform.
Your use of the service is entirely at your own risk.
12. Service Availability
We strive to maintain uninterrupted access to our services but cannot guarantee continuous availability.
Maintenance, updates, technical issues, or third-party service interruptions may temporarily affect access.
13. Account Suspension
We reserve the right to suspend or terminate accounts that violate these Terms & Conditions or misuse the platform.
14. Changes to the Service
We may update, improve, modify, or discontinue features of the platform at any time without prior notice.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where CanHelp Move operates, without regard to conflict of law principles.
16. Changes to These Terms
We may revise these Terms & Conditions from time to time.
Updated versions will become effective upon publication on this page.
Continued use of the platform constitutes acceptance of the revised Terms.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
CanHelp Move
Email: support@canhelpmove.com
Website: https://canhelpmove.com
Last Updated: July 1, 2026